FAQS
We offer two pricing options:
£55 per month on a flexible, cancel-anytime membership
£42.50 per month with a minimum four-month commitment
How much does Full Membership cost?
1
Full Membership includes unlimited access to all gym classes from Monday to Friday, as well as full use of the gym during opening hours.
Please note that classes held at the Wellness by Sherin studio are not included.
What does Full Membership include?
2
Yes. Our Gym-Only membership includes use of the gym but does not include classes. We offer two pricing options:
£29.50 per month on a flexible, cancel-anytime membership
£22.50 per month with a minimum four-month commitment
For both options, cancellations must be made in writing at least seven calendar days before your next scheduled Direct Debit payment.
Is there a Gym-Only membership option?
3
Can I attend classes without being a member?
4
Yes. Non-members can purchase a five-class PAYG package through our app. Please follow the instructions in the ‘Join Now’ highlight on my Instagram page to download the app and purchase your package.
FAQS
You can sign up for a membership through our app. The booking link is available in my Instagram bio, with full instructions in the ‘Join Now’ highlight.
How can I join?
5
Absolutely! You can join at any time, and your first payment will be prorated so that you only pay for the remaining days of that month.
Can I join partway through the month?
6
All females aged 16 and over are welcome, regardless of fitness level or whether they are new or returning clients.
Who can join?
7
If I choose a minimum four-month membership, will I need to sign up again after four months, and will the price increase to £55?
8
No. Your Direct Debit will continue automatically after the initial four-month period unless you choose to cancel, and you will continue paying the discounted rate you originally signed up for.
However, if you cancel your membership and decide to rejoin later, you will be charged the membership rate available at that time.
FAQS
Your membership will continue automatically at the discounted rate you originally signed up for until you choose to cancel.
What happens when my minimum four-month contract ends?
9
Cancel-anytime memberships may be cancelled at any time. Minimum four-month memberships can be cancelled once the initial four-month term has ended.
For either membership, you must give at least seven calendar days’ notice before your next Direct Debit date. With less notice, the payment will still be collected and cannot be refunded.
Can I cancel my membership at any time?
10
Email bodybysherin@gmail.com with your full name and the email address linked to your membership, giving at least seven calendar days’ notice before your next Direct Debit date.
Stopping attendance, cancelling a class, telling an instructor, deleting the app or cancelling your Direct Debit with your bank does not count as valid cancellation notice.
How do I cancel my membership?
11
Can I attend a class without booking in advance?
12
Unfortunately not. Due to high demand, all classes must be booked in advance and walk-ins cannot be accommodated.
You can book your classes through the app by selecting ‘Make a Booking’.
FAQS
Yes. All Full and Gym-Only members must complete an induction before using the gym. Inductions are held every Tuesday at 19:00.
Do I need an induction before using the gym?
13
Yes. We are a private, women-only gym offering a friendly, welcoming and non-intimidating environment.
Is the gym for women only?
14
The gym is open from 05:00 to 23:00, Monday to Sunday, but closes during the following times each day for classes, maintenance and cleaning: 06:30–07:00, 10:30–11:30 & 18:00–19:00
We are open 365 days a year, and these opening and closure times remain the same throughout the year.
What are the gym’s opening hours?
15
Where is the gym located?
16
The gym is located on Cibyn Industrial Estate. The address is unit a3, cibyn industrial estate, caernarfon, ll55 2bd.
FAQS
No. The gym is unmanned and operates using a secure fob-access system. Members can come and go freely during opening hours, and I receive a notification whenever someone enters the gym.
Is the gym staffed?
17
Yes. The gym is protected by CCTV and a full alarm system, which operate 24 hours a day for your safety and security. Cameras cover the front and rear exterior areas, as well as the inside of the gym.
Is there CCTV at the gym?
18
Toilet facilities are available, but we do not have showers. Members are welcome to use the toilet facilities to change their clothes.
Are there toilet and shower facilities?
19
How do I receive my access fob?
20
Once you have completed your induction, you can collect your personal access fob. There is a £5 charge, payable in cash when you collect it.
FAQS
If you lose your fob, it will be deactivated and a replacement will be issued for £5. We recommend attaching your fob to your keyring to help keep it safe.
What happens if I lose my fob?
21
Your fob will be deactivated automatically when your membership is cancelled, so you do not need to return it.
If you decide to rejoin in the future, we can easily reactivate your existing fob.
What should I do with my fob if I cancel my membership?
22
No. Fobs are issued for individual use only and must never be shared. If someone is found using a fob that does not belong to them, the associated membership will be cancelled.
This also applies to allowing someone to tailgate you into the gym or bringing in a non-member.
Can I share my fob with someone else if I’m not using it?
23
How do you prevent non-members from accessing the gym?
24
I receive an access notification and a CCTV alert whenever a member enters the gym. If a non-member were to gain access, they would be asked to leave immediately, although this has never happened.